In September 2016 Mr MD a solicitor of The Priory Group became involved with my brother’s inadequate care and support after I requested my brother’s care plan from the Priory group. MD mislead me to believe he was a data protection officer, taking two months to indicate to me that he is not a registered data protection officer.

Mr MD promised to have my brother’s care plan sent to me after I emailed TR the CEO of The Priory Group, and after the subsequent involvement of The Information Commissioner’s Office concerning the requested data.
I did receive a poorly constructed home support plan that included many inaccuracies, including but not limited to, wrongly recorded medication and documented drug names. To date, H House nor MD has provided my brother’s care plan document to me, as was agreed; which I believe has contributed to the ill-treatment and inadequate care and support of my brother.

below are some of the many email communications which clearly shows MD’s  and H House managements broken promises of providing my brother’s care plan to me. I believe it may be due to the fact it could provide further evidence of inaccurately documented care records, as did the home support plan that I received.

email of significance 1

email of significance 1

 

email of significance 2

1.2Gmail - Care Plan - 2nd Attempt_Redacted

 

email of significance 3

1.3Gmail - Care Plan - 2nd Attempt_Redacted

 

email of significance 4

1.4Gmail - Care Plan - 2nd Attempt_Redacted

 

email of significance 5

1.5Gmail - Care Plan - 2nd Attempt_Redacted

 

email of significance 6

1.6Gmail - Care Plan - 2nd Attempt_Redacted

 

email of significance 7

1.7Gmail - Care Plan Continued_Redacted

 

After much delay, I became suspicious that MD may not be qualified or have expertise in any area of care, so I requested to know his Solicitors Regulation Authority (SRA) number.
Unsurprisingly, on checking MD’s SRA number, I found that he had no qualification or expertise in any area of care, the only areas of practice being company and commercial, as the email communication below shows.

email of significance 8

1.8Gmail - Information request_Redacted

 

As a layperson, I believe such discovery and the delay caused by MD has contributed to the neglect and ill-treatment of my vulnerable brother while in the care of The Priory Group.